Payment Processing Equipment Maintenance & Repairs in San Antonio, TX

At Merchantek Studio, we know that running a business in San Antonio means every second counts. After all, when your payment processing equipment or POS system goes down, it’s not just frustrating: it can bring your entire operation to a halt. That’s why we offer fast, reliable maintenance and repair services for POS systems, self-checkout kiosks, printers, scanners, credit card machines, and more.

We’re truly proud to be a locally owned and operated company with a physical store right here in San Antonio. That means you can count on in-person service, same-day responses, and ongoing support from a team that truly understands the needs of local businesses.

Book On-Site Consultation

Full-Service Repairs for POS Systems

Your POS system is the hub of your business, and when it’s not working properly, every transaction becomes a challenge. Our technicians provide repairs and updates for:

  • POS software and hardware issues
  • Frozen or unresponsive touchscreens
  • Networking problems affecting transaction speeds
  • Outdated systems in need of upgrades

Whether you’re operating a restaurant near the River Walk, a retail shop at La Cantera, or a bar in Southtown, we’ll get your system back up and running quickly so you can focus on your customers. We also have loaners available to keep you up and running when the unexpected happens.

Call Today! Ask About Payment Processing

Payment Processor Support

When your payment processor machine stops working, it directly impacts your revenue. We provide repairs, replacements, and troubleshooting for all major brands of terminals and devices, ensuring secure, reliable transactions. Our services include:

  • Integration support with your POS system
  • Testing and certification for compliance and security

Because we specialize in payment processing equipment, we can quickly identify and resolve problems that general IT providers may overlook.

Get a Free Quote

On-Site Service Across San Antonio

We know how important it is to minimize downtime. That’s why we offer on-site service throughout San Antonio and the surrounding area. From downtown to Alamo Heights, Stone Oak to Lackland, our technicians come directly to your location to diagnose and fix problems. This hands-on approach saves you time and ensures your equipment is repaired properly the first time.

Get a Custom System Build

Over-the-Phone Support & Troubleshooting

Not every issue requires a service call. Sometimes, a quick phone call can get you back on track. Our team provides over-the-phone support to walk you through common troubleshooting steps, system resets, or software updates. If the issue can’t be resolved remotely, we’ll schedule an on-site visit right away.

Improve Your Business Efficiency

Preventative Maintenance

We believe that regular maintenance can prevent costly repairs down the road. Our preventative services include:

  • Software updates and patch management
  • Cleaning and calibration of kiosks and scanners
  • Inspection of printers, cables, and connections
  • Testing of credit card machines and payment processors

With routine maintenance, your equipment will last longer, perform better, and be less likely to fail during peak business hours.

Reach Out Now Find the Right POS for You

Why Choose Merchantek Studio for Repairs?

  • Local Presence: We’re based in San Antonio with a physical store for demos, repairs, and support.
  • Industry Experience: As longtime members of the Texas Restaurant Association, we understand the technology needs of restaurants, bars, and hotels.
  • Comprehensive Services: From POS terminals to payment processing equipment, we handle it all.
  • Friendly, Professional Support: Our team is approachable, responsive, and committed to keeping your business running smoothly.

Call Today! Request Pricing Details

Frequently Asked Questions

Do you only repair POS systems, or do you service other equipment too?

We repair POS systems, kiosks, printers, scanners, and most types of payment processing equipment.

Do you offer emergency repair services?

Yes. If your system goes down, we prioritize fast on-site service across San Antonio to minimize downtime.

Can you help if my payment processor isn’t syncing with my POS system?

Absolutely. We specialize in troubleshooting integration issues between processors and POS systems.

Do you provide preventative maintenance plans?

Yes. We offer maintenance services to keep your systems in top condition and prevent future issues.

Do I need to bring my equipment to your store for repairs?

Not necessarily. We provide both on-site service at your business and support over the phone.

Reliable Repairs Backed by Local Expertise

At Merchantek Studio, we know how critical it is to keep your technology running smoothly. That’s why we provide complete maintenance and repair services for POS systems, kiosks, printers, scanners, and payment processing equipment. Whether we’re troubleshooting your payment processor over the phone or sending a technician to your business for on-site service, you can count on us for friendly, professional support. And as a locally owned business in San Antonio, we’re dedicated to helping our neighbors succeed. So don’t wait: be sure to contact us today to schedule a repair or learn about our preventative maintenance plans designed to keep your business operating without interruption.

Get a Free Quote View All Technology Solutions